Class Packs & Memberships

• All purchases (single classes, class packs) are non-refundable and non-transferable.
• Expiration dates are fixed and cannot be extended, except in cases of medical conditions (with documentation).
• In special circumstances such as traveling over two weeks, Soulace may provide account credit at their discretion.

Workshops & Events

• Cancellations made 7 days before the event will receive a full refund or credit.
• Cancellations made within 7 days of the event are non-refundable but may be transferred to another participant.

Private & Semi-Private Sessions

• Sessions canceled with at least 12 hours’ notice may be rescheduled without penalty.
• Late cancellations (less than 12 hours) and no-shows are non-refundable.

Studio Responsibility

• If Soulace cancels a class, workshop, or event, you will receive a full refund or credit to your account.